This privacy policy informs you as a user of this website in accordance with the applicable data protection regulations about the type, scope and purpose of the collection and use of personal data by the website operator ZytoService Deutschland GmbH, Albert-Schweitzer-Ring 18, 22045 Hamburg. The data protection officer of ZytoService Deutschland GmbH can be contacted at the above address and at This data protection declaration only refers to our websites. As a website operator, we take your data protection very seriously and treat your personal data confidentially and in accordance with the statutory provisions. Please bear in mind that data transmission on the Internet can have security gaps, which we cannot influence. Full protection against access to data by third parties is not feasible.

If you are forwarded to other sites via links on our pages, please inform yourself there about the respective handling of your data.

Collection and storage of personal data and the nature and purpose of its use

1. General use of the website

When using the website for informational purposes only, we only collect the personal data that your browser transmits to our server. If you use our website for information purposes, we collect data that is technically necessary for us to display the website to you and to guarantee stability and security. This data includes:

a. Access data:

The website operator or site provider collects data about access to the site and stores this as "server log files". This data is stored for as long as is necessary to fulfil the purposes stated below. The following data will be logged:

    • Visited website
    • Date and time of access
    • Source/reference from which page you came to this page (referrer URL)
    • Browser used
    • Operating system used
    • IP address used

The aforementioned data will be processed by us for the following purposes:

    • Ensuring smooth connection of the website
    • Ensuring comfortable use of our website
    • Evaluating system safety and stability as well as
    • for other administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO. Our legitimate interest follows from the purposes listed above for the collection of data. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

b. Cookies:

Cookies are used in the course of using the website. Cookies are small text files that your Internet browser stores and stores on your computer in connection with websites you visit. They can contain information on your login data or user-specific settings for our website. When you call up our site again, these cookies provide the stored information in order to recognise you automatically and to display the website according to your preferences. This recognition is based on your IP address stored in the cookies. Cookies cannot execute programmes or transmit viruses to your computer. The use of cookies increases the user-friendliness and security of this website. You can prevent cookies from being saved on your hard drive by selecting "do not accept cookies" in your browser settings. However, this can result in a functional limitation of our website. The data processed by cookies is used for the abovementioned purposes to safeguard our legitimate interests in ensuring the operation and security of our website, to investigate the manner in which our visitors use the website and to simplify and optimise the information we offer on the website in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Unless otherwise stated, we only store personal data for as long as is necessary to fulfil the stated purposes.

c. Dealing with contact data:

If you contact the website operator through the contact options offered, your details and email address will be stored so that they can be used to process and respond to your enquiry. Data processing for the purpose of answering your enquiry is carried out in accordance with Art. 6 Para. 1 lit. b DSGVO on the basis of a pre-contractual relationship or in accordance with Art. 6 Para. 1 lit. a DSGVO on the basis of your consent to processing within the framework of making the enquiry. The data will be deleted in accordance with the statutory time limits.

d. Dealing with personal data:

Your personal data will not be transferred to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if:

    • § you have given your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, or
    • § the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary to assert, exercise or defend legal claims or our legitimate interest and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data, or
    • § in the event that there is a legal obligation to pass on data pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
    • § this is legally permissible and required for the execution of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO.

2. Tracking-Tools

The tracking measures listed below and used by us are carried out in our legitimate interest on the basis of Art. 6 Para. 1 S. 1 lit. f DSGVO. With the tracking measures used, we want to ensure that our website is designed to meet the needs of interested parties and is continually optimised in order to improve its usability. On the other hand, we use tracking measures in order to statistically record the use of our website and to evaluate it for you for the purpose of optimising what we offer. These interests are to be regarded as justified within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a. Google Analytics:

This website uses the Google Analytics service, which is provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) for the analysis of website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. Our website uses IP anonymisation. The IP address of users within the member states of the EU and the European Economic Area is shortened. This shortening means that the personal reference of your IP address is omitted, since it is not completely present. Within the framework of the order data agreement which the website operators have concluded with Google Inc., Google uses the information collected to compile an evaluation of website use and website activity and provides services associated with Internet use.

You have the option of preventing cookies from being stored on your device by changing the corresponding settings in your browser. However, there is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will lead you to the corresponding plugin: Alternatively, by clicking on this link, you can prevent Google Analytics from collecting data about you within this website. By clicking on the above link, you are downloading an "opt-out cookie". Your browser must therefore always allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click the link again each time you visit this website. Here you will find further information on the use of data by Google Inc.:

b. MyFonts Counter:

We use a web font from to design our website and MyFonts Counter, a web analytics service provided by MyFonts Inc, 500 Unicorn Park Drive, Woburn, MA 01801, USA. Due to the license agreement, page view tracking is performed by counting the number of visits to the website for statistical purposes and transmitting them to MyFonts. MyFonts only collects anonymous data. If necessary, this data is passed on by the activation of Java Script code in your browser. In order to prevent MyFonts from executing Java Script code as a whole, you can install a Java Script blocker (e.g. Further information about MyFonts Counter can be found in the MyFonts privacy policy at

c. Google Maps:

This website uses Google Maps to display maps and to create maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The information collected by Google (e.g. IP address) is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of appealing presentation of our online offerings and easy traceability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. The terms of use for Google Maps can be found under terms of use for Google Maps. Detailed details can be found in the data protection centre: Transparency and options as well as data protection regulations.

d. Google Tag Manager:

This site uses Google Tag Manager. The Google tag Manager is a solution of Google Inc. and with this, the company can manage site tags over an interface. Google Tag Manager is a cookie-free domain that does not collect personally identifiable information. Google Tag Manager triggers other tags, which may collect data. We would like to explicitly point out that Google Tag Manager does not access this data. If the user has been deactivated at the domain or cookie level, the settings will remain the same for all tracking tags implemented using Google Tag Manager.

3. Rights of the user to information, correction, blocking and deletion:

You have the right:

    • to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
    • in accordance with Art. 16 DSGVO to immediately request the correction of incorrect or incomplete personal data stored by us;
    • to demand the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
    • to demand the restriction of the processing of your personal data in accordance with Art. 18 DSGVO if the correctness of the data is disputed by you, the processing is unlawful but you refuse its deletion and we no longer need the data but you need it to assert, exercise or defend legal claims or you have lodged an objection against the processing in accordance with Art. 21 DSGVO;
    • in accordance with Art. 20 DSGVO, to receive your personal data which you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible person;
    • in accordance with Art. 7 para. 3 DSGVO to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing based on this consent for the future, and
    • to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO if there are reasons for doing so that arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation. If you would like to make use of your right of revocation or objection, simply send an e-mail to